The Three C's of Customer Satisfaction
first5000channel
Published at : 20 Oct 2021
Published at : 20 Oct 2021
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According to McKinsey, consistency is the secret ingredient to making customers happy. However, it’s difficult to get right and requires top-leadership attention. This Execast summary of McKinsey’s excellent article tells you how. Source: http://bit.ly/1hYP9Ob. Watch more Execast videos at: www.execast.com
Customer SatisfactionTechnology (Industry)
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