To see the full preview of this program (and all the Tom Peters videos), visit: https://www.enterprisemedia.com/product/00005/passion-for-customers-with-tom-peters
Tom Peters gets to the heart of the "excellence message" by taking you on location to five leading organizations that provide superior customer service. You’ll see that no matter how different the nature of their businesses, their successes are strikingly similar. Without exception, their prosperity can be traced directly to their dedication to serving customers.
In A Passion for Customers, Tom Peters takes you on a guided tour of five organizations:
Louisville Redbirds
Federal Express
Worthington Industries
The Limited
University National Bank & Trust Company (UNB&T)
For more information, visit: https://www.enterprisemedia.com/product/00005/passion-for-customers-with-tom-peters